Helplines for Parents and Students

Teenage Help Line

We’re here for you Here at Teenage Helpline, we have a team of caring mentors that are on hand to listen to you 24/7. Your voice is important to us and you can talk to our trained mentors about any issues that you may have, from struggling with your mental health to going through a difficult stage in your life. We are here for you. If you’re not quite ready to talk to us, take a look around our website – you may find all of the information that you are looking for. Contact our friendly mentors today via our website or by emailing

Support from Childline

NEED TO TALK? Get support We’re here for you on the phone or online. Or try getting support from other young people on our message boards. Contacting Childline Call us free on 0800 1111 or find out how to get in touch online. Whatever your worry, we’re here for you. Message boards Share your experiences, have fun and get support from other young people in similar situations. About Childline Find out who we are, what we do – and how we can help you.

Support from the Samaritans

What is Emotional Health? Emotional health is about the way we think and feel, and the ability to manage our feelings and deal with difficulties. Having good emotional health is not the same thing as being happy all the time. Everyone experiences difficult feelings from time to time, and often we don’t know what to do to help us get back on track. How we can help you Anyone can contact Samaritans, no matter how old you are. If you’re under 18 find out more about how we can help you.

Advice from Young Minds

This is a simple link that you can follow to access guidance if you are Feeling different from usual or noticed a change in your behaviour? Find out about some common feelings and mental health symptoms, how to cope, and where to go to get help.

Shout 85258

Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. We launched publicly in May 2019 and we’ve had more than 500,000 conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support. As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.

NHS Help line

It can be difficult for parents to tell whether their teenagers are just “being teens” or if there is something more serious going on. Many of the things you may notice, such as changing moods, can often be attributed to normal teenage behaviour. However, it can be helpful to know when there may be signs of a more serious problem


Family pressures can sometimes be difficult to manage without emotional support and guidance to help. Many people feel confused by what information is available or struggle to access services close to home.